Vertical marketing systems (VMS) is a system developed by the International Business Machines Corporation (IBM) to enable businesses to market and manage their products, services, and customer relationships efficiently and cost-effectively. VMS enables businesses to combine the power of IBMs cloud-based platform with their existing marketing solutions, such as email marketing, search engine optimization (SEO), and social media marketing (SMM). With VMS, businesses can quickly respond to customer needs and conduct market research better than ever before.
The main purpose of VMS is to create a complete view of the customer and their preferences in order to develop and execute a proactive marketing campaign to reach them. This is done by collecting data from a variety of sources, including customer surveys, web analytics, and customer feedback. This can then be used to create an individualized profile containing details of product or service preferences, customer behavior, demographics, and other relevant data points.
VMS can help businesses optimize their marketing efforts and target their audiences more precisely than before. For example, businesses can use this data to tailor their advertising messages to reach the most relevant customers and analyze how well certain types of advertising strategies work. Additionally, businesses can use VMS to identify new opportunities for engaging with customers, such as running promotions or conducting customer research.
The power of VMS is that it allows businesses to track and measure the success of their marketing efforts more accurately than ever before. With the ability to track and analyze data from multiple sources, businesses can easily identify which strategies are producing results and which need to be adjusted. This can help businesses quickly pinpoint areas for improvement and more effectively reach their target audiences.
Overall, VMS provides businesses with a powerful tool to more effectively manage and leverage their customer relationships. By collecting data from multiple sources and leveraging it to create meaningful insights, businesses can reach their customers more accurately than before. Additionally, businesses can use VMS to identify new opportunities to engage and influence their customers. As a result, businesses can maximize their marketing efforts and gain a better understanding of their customers’ needs and preferences.