Shanghai COSCO International Freight Co., Ltd.
Shanghai COSCO International Freight Co., Ltd. (hereinafter referred to as COSCO International Freight) is a comprehensive logistics enterprise approved by the Shanghai State Administration for Industry and Commerce. The company is composed of Shanghai COSCO Logistics Co., Ltd. and Shanghai COSCO bulk machinery Co., Ltd. Since its establishment in 1999, relying on the advantages of parent company China Ocean Shipping Group’s strong economic strength, continuous investment and continuous innovation, the company initially mainly engaged in the front end of international transport business, customs declaration, multimodal transport，inspection and quarantine declaration，especially in Africa, the Middle East, Europe and America. The company has many years of experience and high market share.
COSCO International Freight always puts customers interests first and confirms that customers can receive the most comprehensive service. The company has established a complete set of customer service systems, such as cargo information processing system, custom clearance inquiry system, complaint management system and customer service system, which makes the whole transportation process more efficient and faster.
In the future, COSCO International Freight Company will continue to take “When Time Matters, We Deliver” for core business philosophy and “zero tolerance for non-compliance” for the service commitment, research and develop some professionalism service products, in order to provide the customers with more cost-effective and efficient one-stop services. In addition, the company will continuously strengthen the management of the service system, enhance staff quality and ability, focus on continuously improving service quality, and provide customers with better service.
COSCO International Freight Company adheres to the corporate value of “integrity, innovation, excellence, win-win”, renews its development ideas, constantly innovates and develops its service content, actively optimizes the service structure and strengthens the company’s brand building and corporate image. It strives to build customer service hallmarks and establish its service core competitiveness. Through years of continuous effort, COSCO International Freight Company has established good cooperative relations with many well-known multinational companies, and won wide affirmation in the domestic and foreign markets.
