Decision Support System
A decision support system (DSS) is an interactive computer-based information system that helps decision makers utilize data, models and trends to make better decisions. These systems can be divided into three separate types: operational, management and strategic. Each type focuses on a different area of the decision making process and can be used to solve specific problems or fulfill general business-related needs. Operational decision support systems provide information for day to day better decision making. These systems support decisions made in response to unplanned events, such as emergency repair work or inventory management. Operational DSSs are also used to help monitor processes, systems and data. Management decision support systems provide information for long-term processes and decisions. These systems are used to analyze data, develop strategy and make decisions over the long term. Strategic DSSs provide information for strategic planning, marketing, and product and service development. These systems are used to develop new ways of running a business, such as entering into new markets or developing new services or products.
A DSS is a computer-based system designed to allow users to access and analyze data, models and trends in order to facilitate better decision making. These systems are intended to make complex tasks easier by providing users with information that can be quickly and accurately processed. DSSs are used often in industry and research to answer questions, make well-informed decisions and support managers, analysts, and designers in their work. Decision support systems are particularly useful for time-critical and complex tasks, as well as tasks that require analytical thinking and problem solving.
DSSs can be divided into three main types. Operational DSSs are used to support decisions made in response to unexpected situations or sudden events. These systems are used to quickly inform decision makers of the best courses of action, as well as to monitor processes and systems. Management DSSs are used to analyze data, develop strategies and make decisions over the long term. These systems are used to examine options and plan for the future. Strategic DSSs are used to provide information for strategic planning, marketing, and product and service development. Strategic DSSs are used to help develop new ways of running a business and growing the business over time.
Decision support systems are often used in conjunction with other systems, such as enterprise resource planning systems and data warehouses, in order to provide users with the right information at the right time. These systems can help organizations stay competitive by providing quick access to current and accurate data, allowing them to make more informed decisions.
Ultimately, decision support systems are intended to improve decision-making processes and help organizations become more successful. These systems can be used to aid in developing profitable strategies, facilitate more efficient operations, and increase customer satisfaction. By providing vital information in a timely and accurate manner, decision support systems have become increasingly valuable tools for businesses around the world.
