The Chengyu Expressway, part of the national expressway network in China, is one of the most important highways connecting Chengdu, the capital of Sichuan Province, to Chongqing Municipality. A subsidiary of China Communications Construction Company, Chengyu Expressway (Sichuan) Co Ltd (CESCL) is responsible for the operation and management of the expressway. The expressway provides a high-speed route connecting the two major cities of southwest China and plays an important role in regional economic development.
Since its completion in 2003, the Chengyu Expressway has been recognized as the fastest and most reliable expressway in southwest China. It traverses over 623 kilometers, linking Sichuan to Chongqing. It has four express lanes with highway speeds of up to 120 km/h, making traveling between Chengdu and Chongqing a much easier and more efficient process.
CESCL is committed to providing the best expressway services to travelers and to ensuring their safety. The company has established a 24-hour hotline for travelers seeking assistance, and it provides timely and effective maintenance for the expressway. It also offers special discounts on toll fees for green cars, electric buses, and motorcycles as incentives to encourage sustainability.
In order to measure its performance, CESCL established a customer service index in 2018. The index measures various indicators related to customer satisfaction and includes measures such as plant operation, transportation safety, and services. To ensure that the expressway runs safely and smoothly, CESCL has a strict schedule of maintenance and inspection activities.
CESCL has a strong commitment to continuing to develop the Chengyu Expressway. In 2019, the company invested 814 million yuan in capital project construction, including new facilities and technology upgrades. In particular, CESCL has explored several innovative ways to improve the operations of the expressway, such as using intelligent monitoring and control systems to reduce the risk of accidents, and investing in electric vehicle charging stations to reduce pollution.
The Chengyu Expressway serves as an important connection between two major cities in southwest China. CESCL has worked hard to ensure that the expressway is kept in good condition and safe for travelers to use. The company’s commitment to making further investments and continual improvements to the expressway shows its dedication to providing more efficient and sustainable services to travelers.
