Knowledge chain model
The knowledge chain model is one of the most important developments in the field of knowledge management. It is a structured concept that enables organizations to capture, store, process and utilize knowledge to build competitive advantage. The model is based on the premise that knowledge is composed of independent components that are linked together to form a chain, or network, of knowledge. Each component has a purpose, which is to contribute to the overall goal of the organization.
At its simplest, the knowledge chain model is based on three interconnected modules: the Supply Chain, the Knowledge Chain and the Performance Chain. The Supply Chain identifies and collects valuable pieces of knowledge from the organization’s environment; the Knowledge Chain structures and stores these pieces of knowledge; and the Performance Chain applies them to boost an organization’s performance. Each of these modules is further divided into a variety of activities and tasks that determine how knowledge is being generated, stored and used.
The Supply Chain describes the way in which knowledge is acquired from the environment and in what form. It consists of three main activities: knowledge sourcing, knowledge collection and knowledge dissemination. Knowledge sourcing involves the search for new knowledge sources and the establishment of relationships with them. Knowledge collection is the process of organizing, analyzing, and filtering existing knowledge sources. Knowledge dissemination is the process of sharing and spreading knowledge to applicable audiences.
The Knowledge Chain describes the way in which knowledge is transformed into forms that are suitable for storage. It consists of four main activities: knowledge description, knowledge coding, knowledge coding and knowledge evaluation. Knowledge description is the process of organizing knowledge into meaningful categories. Knowledge coding is the process of assigning symbols or codes to these categories. Knowledge coding is the process of mapping out specific subcategories in each category. Knowledge evaluation is the process of analyzing the categories to determine their accuracy and relevance.
Finally, the Performance Chain describes the ways in which knowledge is applied to enhance an organization’s performance. It consists of five main activities: knowledge sharing, knowledge utilization, knowledge integration, knowledge transfer, and knowledge applications.
Knowledge sharing is the process of exchanging knowledge between different stakeholders. Knowledge utilization is the process of recognizing the need for particular knowledge and using it to drive action. Knowledge integration is the process of combining knowledge from different sources. Knowledge transfer is the process of transferring knowledge from one entity to another. Knowledge applications involve the development of specific applications that help organizations take informed decisions and maximize value creation.
By implementing the knowledge chain model, organizations can develop knowledge management strategies and processes that can help them realize their mission, vision, and strategic goals. This model enables organizations to create, store, and use knowledge to gain a competitive edge and realize high-level performance. The knowledge chain model is becoming increasingly popular among organizations and its implications go far beyond just knowledge management and can be used as a powerful tool for improving organizational performance.
