China Railway Materials Co., Ltd. (CRM) was established in May 2003 and was registered as a wholly-owned subsidiary of China Railway Corporation. It is a large-scale state-owned enterprise, with a business scope that covers the marketing, warehousing, forwarding and other support services. Its main mission is to provide services and supplies of a wide range of products to the China Railway Corporation and its subordinate units, and to provide other units in transportation and materials with associated products and services.
CRM is divided into five main departments: sales, purchase, operating and logistics, finance, and information. Sales department was founded to provide quality services to users and enhance the user’s purchasing experience. The purchase department is responsible for the procurement of goods and services related to CRM’s business. The operating and logistics department are responsible for the transportation of goods, the arrangement of warehouse and other related services. The finance department is responsible for accounting and finance for the whole enterprise, and the information department is responsible for the construction and maintenance of the IT system.
CRM is a member of the Chinese Public Supply System, a national system established with the support of the State Council, and it is also a model company among the public supply system. By the end of 2017, it has more than 60 subsidiaries, 120 sales outlets, 800 sales points, and 56 logistics warehouses across the country. With the establishment of 8 subsidiaries in Shenzhen, London, Ulan Bator, Tokyo, Atlanta, Dubai, Bangkok, and Java, CRM has a truly international reach.
CRM adheres to the corporate mission of “satisfying customers and creating value”, and the corporate vision of “being the leader of the railway materials supply chain”. Adhering to customer-first philosophy and Lean Supply Chain philosophy, CRM has succeeded in providing its customers with both quality services and cost-efficient products.CRM has also been dedicated to providing its customers with a “one-stop” supply service. Through the establishment of long-term strategic partnerships with more than 400 suppliers and improving the unified allocation of resources among its subsidiaries, CRM has helped build an efficient supply chain for its customers that maximizes efficiency and minimizes costs.
The company has been actively conducting innovation and reform business. It has established a specialized purchasing system from the very beginning, gradually introduced the enterprise resource planning system and the global integrated ERP system, and implemented a strict enterprise information security system. Even at the same time, CRM has been continuously introducing more and more advanced equipment, technology and information.
Overall, China Railway Materials Co., Ltd. is a large state-owned enterprise dedicated to providing its customers with quality products and services at cost-efficient prices. Through its well-developed supply chain system and technological innovation, CRM has achieved remarkable success in serving its customers in both domestic and international markets.
