Maurice Levys Learning Organization Model
Maurice Levy is a French engineer who developed a learning organization model in the late 20th century. Since then, the Levy Learning Organization Model has been widely used in organizations that prioritize the continual improvement process. His model stems from both knowledge management and organizational learning theory, and it aims to provide a structure for creating organizations that are capable of rapid adaptation and evolution.
The first part of the Levy Learning Organization Model is concerned with the structure of the organization: the purpose, strategies, culture, technology, and resources of the company must be aligned in order to maximize learning, effectiveness, and efficiency. An organization utilizing Levys model has the following five characteristics: an emphasis on collaboration and knowledge-sharing, a strong learning infrastructure, a commitment to innovation, a focus on customer needs and organizational learning, and an adaptive learning strategy.
First and foremost, Levys model emphasizes collaboration and knowledge sharing. This is accomplished by encouraging employees to work together, communicate openly, and collaborate to find solutions to problems. Additionally, the organization must be able to capture and store knowledge within the organization so that it can be shared among members.
A strong learning infrastructure must also be in place in order for an organization to apply Levys learning organization model. Through the implementation of appropriate learning tools, training and educational resources, and information technologies, the organization can ensure that employees are well-versed in the organizations objectives, products and services, and processes.
Likewise, Levys model focuses on customer needs and organizational learning. This can be achieved through the development of customer feedback systems, customer relationship management processes, and continual improvement programs, as well as by promoting the involvement of customers in product and service development. Additionally, Levys model stresses the importance of innovating and adapting in response to changing customer and market needs.
Finally, Levys model requires organizations to develop an adaptive learning strategy. This means that the organization must be flexible enough to incorporate new knowledge and technology into its operations, while still building upon existing processes and systems. Adaptive learning also requires that the organization respond quickly to customer feedback and changes in the marketplace.
In conclusion, Levys model provides an ideal structure for organizations that are focused on continual learning, improvement, and innovation. It is a comprehensive model which encompasses structure, collaboration, learning infrastructure, customer needs, and an adaptive learning strategy. By following the guidelines of the Levy Learning Organization Model, organizations can create a learning environment that supports continual improvement and encourages the development of both customer relationships and the organization itself.
