Accountability
责任
Ensure that people and organizations are held responsible for their actions in order to maintain high standards of performance.
确保有关人员和组织为其行动负责以保持高标准的绩效表现。
Action Plan
行动计划
A plan to reach an identified goal or accomplish a task. It includes details about the process to be followed and tasks to be accomplished.
一项计划，用来实现某一确定的目标或完成某项任务。它包括细节，包括步骤和任务的完成。
Adherence
遵循
To comply with a rule, plan, process, or work instruction. It also means to be persistent regarding a commitment, idea, or belief.
符合某规划、程序或工作指令。它也意味着在信念、想法和行动方面需要保持一贯性。
Adaptability
适应性
The ability to modify behaviour, thought or action as necessary in order to respond to new information or changing circumstances.
能够对新信息或变化的环境做出必要的行为、思维或行动上的调整以做出回应的能力。
Analysis
分析
The act of study and interpreting information to reach a conclusion.
研究及解释信息的过程以达成结论的动作。
Appraisal
评论
Assesses the specific performance of a project, person, or team.
评价某项目、人员或团队的具体表现。
Balance
平衡
To maintain an equilibrium between a number of elements within an organization.
在组织内部维持多个要素之间的平衡。
Benefit
好处
The value, or gain, realized from an action or policy.
从行动或政策中获得的价值或潜在收益。
Collaboration
合作
The process by which individuals work together to accomplish a goal.
多个人合作以实现目标的过程。
Communication
沟通
The exchange of information, ideas, and concepts.
信息、观念和概念的交流。
Continuous Learning
持续学习
The process of acquiring knowledge and skills on a regular basis in order to improve performance and develop professionally throughout an organization.
定期积攒知识与技能的过程，以提高绩效水平、在组织内取得专业发展。
Cost Reduction
（成本）减少
The practice of reducing or controlling the cost of a product or service, leading to increased profit margins and efficiency.
降低或控制产品或服务成本的做法，从而带来较大的利润环比及效率。
Critical Thinking
批判性思维
Systematically evaluating information and arguments as a part of a systematic process of critical analysis in order to reach a conclusion.
以批判性分析的系统性过程对信息和论据进行系统评估，以达成结论。
Customer Focus
客户导向
Focusing on the wants and needs of customers in order to ensure customer satisfaction.
以确保客户满意为重点，重视客户的需求和要求。
Data Interpretation
数据解释
The ability to analyse gathered data and make deductions and conclusions from it.
分析取得的数据，并从中做出推断和结论的能力。
Decision Making
决策
The process of determining the best course of action in a given situation.
确定在特定情境下最佳行为方式的过程。
Delegation
委派
The assignment of tasks to other people, with clear details and instructions on how to complete them.
任务的分配给其他人，包含如何完成任务的清楚细节与指示。
Dependability
可靠性
Reliability in completing work on time and to a professional standard.
能够及时、以专业标准完成工作的可信性能力。
Diagnostic Skills
诊断能力
The ability to identify the source of a problem and to recommend a course of action to solve it.
识别问题源头并推荐解决方案的能力。
Discretion
谨慎
The ability to hold confidential information and to make wise decisions.
保守机密信息，并做出明智决定的能力。
Efficiency
效率
The effectiveness of resource use to conserve time, money, materials, and efficiency.
节约时间、金钱、物资及达到高效率的资源有效使用。
Empowerment
授权
The delegation of authority to a subordinate to encourage self-management and develop confidence.
授予部属权力来激励自我管理并培养自信。
Error Reduction
减少出错
The practice of decreasing the number of errors made in production and operation.
减少制造和运作中的错误数量的做法。
Ethics
伦理道德
The moral principles and values that define the behavior of an individual or group.
规定个人或群体行为的道德准则和价值观。
Feedback
反馈
Comments on performance or discussions of objectives, to help inform and improve performance.
有关表现的评论或提出目标
