Knowledge Value Chain Model
The knowledge value chain (KVC) is a model that provides a simple framework for analyzing the knowledge landscape of any organization. The model helps organizations understand how their knowledge resources, processes and systems interact, and how each of these elements contributes to the organizations overall knowledge value. The KVC model provides an easy way to identify, evaluate and manage knowledge within an organization.
The KVC model considers knowledge from two perspectives. First, it examines knowledge from the organizational perspective, looking at knowledge resources, systems, and processes within the organization. Second, it considers knowledge from the external factors’ perspective, considering the influence of markets and customers on knowledge.
The knowledge value chain has three primary components: knowledge resources, processes and systems. The knowledge resources refer to the organization’s possession of knowledge, which is generally seen as an asset. Processes are the ways in which the knowledge is used to achieve organizational goals. Systems are the ways in which knowledge is stored, accessed, and distributed within an organization.
The KVC model views knowledge resources as the building blocks of the value chain. Organizations use their knowledge resources to create value-added processes. These processes can include everything from developing innovative products and services to marketing strategies, employee access and retention, and customer feedback mechanisms. These value-added processes are the most visible components of the knowledge value chain.
The knowledge value chain also includes systems. These systems are the tools used to manage and store knowledge resources and processes. Examples of knowledge systems include databases, web portals, knowledge management systems, and customer-facing technologies. These systems help to store and distribute knowledge within an organization. They can also help to ensure that knowledge is used efficiently and effectively to create value.
The knowledge value chain model is useful for several reasons. It can be used to identify, evaluate and manage knowledge resources within an organization. Additionally, it provides a straightforward way to measure the value of organizational assets. It can also be used to measure the effectiveness of processes and systems, as well as to assess the potential for new knowledge resources.
The knowledge value chain can also be used to benchmark an organization’s performance. By comparing organizational performance at each step of the KVC model, organizations can uncover areas for improvement and focus resources on those areas. This helps organizations maintain a competitive advantage in a rapidly changing marketplace. Ultimately, the KVC model can help organizations leverage their knowledge resources to create greater value for their customers, shareholders, and stakeholders.
