Quality Planning
Quality planning is an important part of product development and production because it sets the foundation for the selection of specific methods of control and inspection that will be needed to sign off on the quality of the product at each step of the process. Quality planning also includes processes for prevention, detection, and correction of any defect. Quality planning involves setting goals and objectives for the product, determining tolerances, writing inspection and testing procedures, setting up quality documentation systems, and assigning responsibilities for quality control activities.
Quality planning should start at the beginning of the product development process, but the details of the plan will become more complete as the product moves closer to production. Initially, the plan should set parameters such as quality objectives, acceptance criteria, measuring and inspection methods, and team roles and responsibilities. As the product moves closer to production, the plan should address topics such as quality control testing, performance testing, product tracking, and customer feedback.
The quality planning should also include processes for verifying that all components are meeting the standards set by the organization. This includes processes such as design validation and verification, manufacturing process validation and verification, product validation and verification, and production conformity tests. These processes will ensure that the product meets all the requirements for safety, performance, usability, and compliance.
The quality plan should also address the needs of the customer and their expectations for the product. This includes requirements for product performance, reliability, customer service, and customer satisfaction. The plan should also consider customer feedback and complaints, and whether the product meets all regulatory standards.
Once the quality plan is in place, it should be tested and reviewed regularly to ensure it is working as intended. Any changes due to changes in the product, customer needs, or regulations should be addressed and incorporated into the plan.
Quality planning is a critical part of the product development process. It sets the stage for the selection of the right methods of control, inspection, and testing that will be needed to ensure the product meets all customer and regulatory requirements. Quality planning should be ongoing, reviewed regularly, and updated as needed. By following a quality plan, organizations can ensure their products meet the highest standards of quality.
