Process Quality Management of IBM
IBM’s Process Quality Management (PQM) is a comprehensive system based on quality assurance tools, methodologies, and best practices that help to design and manage the software development process. Its purpose is to improve the quality of the processes used to develop software that meets customer needs and expectations.
IBM PQM focuses on the following key principles:
1. Process governance – An effective PQM program should be governed by a body of knowledgeable and experienced professionals, such as a Quality Council or Steering Committee, that can provide guidance and ensure the quality of the development process.
2. Process standardization – Standards should be established to ensure that the best practices are followed throughout the development process. This includes ensuring that the requirements, design, and implementation phases are clearly defined, as well as that the development process is closely monitored.
3. Process improvement – Processes should be continuously improved based on feedback from stakeholders, metrics, and other relevant data. This helps to ensure that the software development process is always evolving with the changing needs of customers and the industry.
4. Process visibility – Companies should strive to achieve process visibility by developing a system to track the progress of each project, to identify areas that need improvement, and to monitor the overall performance of the development process.
5. Process documentation – Process documentation is essential to establish a consistent approach to developing software. Companies should document all stages of the software development process and clearly define the requirements and techniques used to develop software.
6. Process monitoring – The development process should be closely monitored and evaluated on an ongoing basis to identify any improvement opportunities and to ensure that the software meets customer requirements and expectations.
7. Process control – Companies should ensure that their software development process is under control by implementing processes to track and measure progress, performance, and defects.
8. Process optimization – By optimizing the software development process, companies can make it more efficient, decrease development times, and reduce costs.
By adhering to these principles, IBM PQM can help companies design, manage, and optimize their software development processes to produce high-quality software that meets customer expectations and requirements. With the help of IBM PQM, customers can be confident that the software development process will ensure that the software meets the customer’s needs quickly, effectively, and with a high degree of quality.
